Axis Forensic Toxicology has historically offered a service to store casework for a third party (typically a family member or law office) once our clients authorize a release. This has effectively been a behind-the-scenes service that benefits third parties, but creates a great deal of complexity for case transfer and storage on our end.
We wanted to communicate that we will no longer be offering this service for third parties. If our submitting client requests additional storage beyond the 1-year of storage that is provided with all cases, we will continue to offer that service as we always have. This change is specific to storage for third parties only.
The options that will be provided to those third parties will be to perform testing (which would also provide 12 months of storage) or to ship the case to a location of the third party’s choosing (either a dedicated storage facility that they have coordinated with or any other location they choose).
If you have any questions, please contact us at [email protected].
We look forward to serving you.
Sincerely,
Matt Zollman
Director of Operations & Product Management